Jean-Marc Mercy

Jean-Marc Mercy

Jean-Marc Mercy is a certified Franklin Covey consultant and facilitator, dedicated to help organizations achieve results that require lasting changes in human behavior. He provides content, tools, methodology, training and thought leadership, all based on a foundation of unshakable principles and proven practices. Jean-Marc is responsible for the ongoing high-quality delivery of FranklinCovey programs and solutions in Ivory Coast, and currently consults with the African Development Bank, among other clients. He brings 15 years of experience in talent management and organization development with international organizations and the private sector. His expertise spans across career coaching, capacity-building, strategic workforce planning, change management and adult learning facilitation.


  • (06/2018 – Present) Organizational Development Consultant Abidjan, Côte d’Ivoire
    Bridge Workforce Development Consulting | FranklinCovey Côte d’Ivoire
  • (2017 – 2018) Human Resources Business Partner Abidjan, Côte d’Ivoire 
    Microsoft Corporation (West and Central Africa)
  • (2015 – 2017) Human Resources Specialist Abidjan, Côte d’Ivoire
    United Nations Operation in Cote d’Ivoire (ONUCI)
  • (2013 – 2015) Human Resources Manager Kinshasa, DRC
    IMA World Health
  • (2009—2011) Human Resources Assistant N’djamena, Chad
    United Nations Mission in Chad and Central African Republic (MINURCAT)
  • (05-10/2009) Human Resources Assistant Kinshasa, DRC
    United Nations’ Children Fund (UNICEF)
  • (2004 – 2009) Dispatch Clerk / Human Resources Assistant Kinshasa, DRC
    United Nations Stabilization Mission in the DRC (MONUC)


  • OpenIDEO (08 – 09/2018)
    Community Coach, 2018 BridgeBuilder Challenge
    Coached idea contributors on the online OpenIDEO platform, heard them, and contextualized the Challenge process for their local environment when necessary, and helped clarify and refine applications for the Challenge.
  • Clinton Global Initiative (09/2015)
    Press Volunteer, New York, USA
    As part of the Press team, I provided event management assistance in support to the 2015 Annual Meeting of the Clinton Global Initiative
  • Bridge Initiative (08/2014 – 12/2015)
    Executive Director | Youth Career Advisor, Kinshasa & New York
    Co-founded the Bridge Initiative and executed a project to tackle youth unemployment in Kinshasa and connect young adults to career opportunities. Raised $ 20,000 to empower 60 young women and men with soft skills training.


  • University of Leicester (10/2013 – 11/2015)
    Postgraduate Diploma, Human Resource Management and Training
  • University of South Africa (11/2005 – 06/2007) Certificate, Human Resource Management
  • Collège Mwangaza, Pie XII (09/1996 – 07/2000) Diplôme d’Etat, Humanités littéraires


  • Rutgers University, New Brunswick Campus, New Jersey, USA (06 – 08/2016)
    Mandela Washington Fellowship for Young African Leaders, Civic Leadership Institute Mandela Washington Fellow
  • Kenyatta University, Nairobi, Kenya (08 – 11/2015)
    Regional Leadership Center, Young African Leaders Initiative, Civic Leadership Institute YALI Regional Leadership Center Alumnus
  • Cornell University through e-Cornell, Ithaca, New York, USA (09/2011 – 07/2012)
    Master Certificate in Human Resources
  • Ashworth College, Atlanta, Georgia, USA (09/2010 – 05/2011)
    Diploma, Project Management
  • Society for Human Resources Management (2008 –)